We need 2 full business days to process any order received, Monday through Friday. Average delivery time is 5 to 7 business days. We ask that you allow a minimum of 7 business days before contacting us with any questions. Tracking numbers are provided for all orders at the time of shipping. If you did not receive a tracking number, check your spam folder.
We only ship within the U.S.
Organic Entourage offers free standard shipping on all orders at or above $35.00 via USPS. All orders are sent in either sealed re-sealable Mylar bags, inside commercial grade vacuum sealed bags, inside generic tan bubble envelopes or cardboard boxes, with generic return information.
All orders come with a standard “Notice to Law Enforcement,” and a copy of the test results for that product’s corresponding batch. We do not include a bill of lading or an invoice inside the package.
All packages are sent according to our customer’s shipping method request when available and by USPS otherwise. (ie: Ground vs. 2nd Day or 3-Day). Organic Entourage is not responsible for any order that is stolen outside the customers’ address, lost in transit, not delivered or seized.